Help center

Answers to common questions.

How credits work

What credits are, how each generation spends them, and when they reset.

Change your plan or cancel

Upgrade, downgrade, or cancel your subscription from the Billing page.

Reset your password

How to get back into your account if you forgot your password.

Delete your account

What happens when you delete your account, and how to do it.

A generation failed or is taking too long

What to do when a video does not come back.